BSB30120 Certificate III in Business

The standard qualification for administration careers. At Certificate III level the training maps to a real job description: taking responsibility for tasks, providing advice to customers, exercising judgement, and running the systems (documents, spreadsheets, records, schedules) that keep an organisation moving.

Many of our students complete it as a traineeship, employed in a local office, practice, or business while they train. Our graduate Brittany went from seeing a traineeship ad online to a business administration career. Her story is here.

Fees and funding

Eligible students may access this qualification subsidised under the Queensland Government's Career Start program. The co-contribution fee for each offering is shown above. Traineeship fees for eligible trainees are set at $1.60 per nominal training hour. Check your eligibility.

What you'll learn

Workplace communication and teamwork at a professional standard, customer engagement, producing business documents and complex spreadsheets, managing schedules and priorities, workplace safety, inclusive work practices, and the digital tools modern admin runs on.

Where it leads

Administration officer, customer service officer, records and accounts support, medical and professional reception and, with experience, team coordination roles. It's also the qualification employers most often ask for in administration job ads.